Frequently asked questions

We hope you find the answer to your question here, if you cannot find what you are looking for then please contact one of our team.

For Wholesale FAQ’s please click here

Wholesale FAQ's
How much confetti should I order?
How is your confetti measured?
I’m ready to order now but don’t want my confetti delivered until just before my wedding day, can I delay delivery?
Our venue says only biodegradable / eco-friendly confetti can be used; will your confetti meet their requirements?
Do you offer wholesale?
How far in advance can I order my confetti?
What is the best way to store my confetti?
I’d like to create my own mix of confetti, can you help?
What are your delivery times?
I’ve not received my order what should I do?
How do infuse my tea petals and buds?
Are all your petals edible?
How do I use your Tub Tea?
How much confetti should I order?

1 Litre: 10 – 12 Guests

5 Litres:  50-60 Guests

10 Litres:  100-120 Guests

How is your confetti measured?

We use a good old 1 litre kitchen jug to measure our confetti. We do it this way to ensure that no matter what the individual petal weight or contents of  our different confetti mixes, our customers get an equal amount of confetti.

I’m ready to order now but don’t want my confetti delivered until just before my wedding day, can I delay delivery?

Of course you can, when going through our checkout tell us your wedding date and we’ll send out your order 4 weeks prior to your big day.   Here at Polly’s Petals, we understand how it’s good to get things ticked off your wedding list when you can, so we want to help by offering delayed delivery.

Our venue says only biodegradable / eco-friendly confetti can be used; will your confetti meet their requirements?

Our confetti is 100% biodegradable and natural.  We don’t use any dyes or chemicals on our petals so our confetti will definitely meet your venues requirements.

Do you offer wholesale?

Yes we do.  If you’d like to find out more about our wholesale service, use our contact page to get in touch with us and register your interest.

How far in advance can I order my confetti?

So your confetti is perfect for your big day we recommend ordering 4 to 8 weeks prior to your wedding. If you’re making a last-minute order and need speedy delivery, please contact us.

What is the best way to store my confetti?

When your order arrives, open it up and check it’s exactly what you wanted.  It then needs to be stored in an air-tight container and put in a dry and dark place.

I’d like to create my own mix of confetti, can you help?

Yes, contact us with what petals & herbs you’d like. We’ll then work our magic & create a bespoke mix just for you.  If you’re local give us a ring to arrange an appointment with our confetti mixologist.

What are your delivery times?

All orders are sent out the next working day via Royal Mail’s 48hr delivery service.  Please allow 2-3 working days for delivery.  If you need a faster delivery time, please choose our first class service at checkout.

I’ve not received my order what should I do?

Don’t panic!  We have a tracking code for all our parcels.  Head to our contact us page or email us with your order number, we will locate your parcel and update you with its whereabouts.

How do infuse my tea petals and buds?
  1. Fill the kettle with fresh water  
  2. Pop a heaped teaspoon or more for added flavour, directly into your mug, infuser or try one of the free biodegradablebags enclosed
  3. Pour the fresh boiling water over 
  4. Leavetosteep for 3-5 minutes to release the flavour  
  5. Sit back, relax and enjoy  
Are all your petals edible?

Not all of our petals are edible.  Please check the descriptions for those that are edible and those that are for infusion/decoration purposes only.  If you are still unsure please contact us and we will be happy to guide you.

How do I use your Tub Tea?

Our Tub Tea is really simple to use.  Just pop your bag into your running bath, squeeze the bag to release even more goodness.

Wholesale

Looking to place larger and more regular orders with us? Why not contact us about a setting up wholesale account and start benefitting from our trade prices and larger quantities.

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