Delivery

Delivery to United Kingdom Addresses

If you order a number of items for delivery to the same address, they may be dispatched separately and we cannot guarantee delivery on the same day unless a specific day delivery is selected. We make every effort to dispatch items on time. If the items are not delivered within the time period we specify in the Confirmation Email, please contact our Customer Services team quoting the order reference contained in your Order Confirmation Email.

If delivery at that address is not possible a card will be left saying that delivery was attempted and stating where the items will be held and the options available for delivery to be re-attempted or collection. If the delivery subsequently still fails or the delivery is refused by the recipient (e.g. an unwanted gift) then the goods will be returned to us. Refunds will not be available in these circumstances.

Delivery times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure (e.g. weather) for which we will not be responsible. Any new delivery charges incurred due to such errors will be passed on to the sender.

Delivery Outside the United Kingdom

Delivery times will vary depending on the country, courier and any delays introduced by customs inspections. Please note that if you order a number of items for delivery to the same address, they may be dispatched separately and we cannot guarantee delivery on the same day .

The products specified on this website are suitable and approved for use for customers within the United Kingdom. Customers who choose to purchase items for usage and distribution to locations outside the United Kingdom do so at their own risk and have a personal responsibility regarding compliance with local laws. Due to the potential transit time, it is not possible to order perishable items.